We got a ticket regarding softaculous error during magneto installation.

The following errors were found :

There were some errors in decompressing the package files.

This error comes when the compress file is not downloaded correctly on server. 


  1. Login to server via root access.
  2. Now Go to directory /var/softaculous/
  3. You can Move or delete the CMS folder which has issue.
mv magento magento_old


rm -rf magento

4. Now execute the following CRON command.

/usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

Hope it will work for you.